L3 Engineer -Ubuntu

Qualifications:

• 5+ years of progressive experience in the desktop environment, at least 1 year with desktop Linux environment especially Ubuntu, knowledge of validated systems (GxP)
• Advanced knowledge and understanding of Windows desktop operating systems
• Advanced knowledge and understanding of Linux on the desktop, requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts, pearl
• Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization
• Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
• Need to understand from client if there are any server services that the techs would need to have experience with
• Ability to perform troubleshooting and analysis of PC hardware, PC operating systems ( Windows 7, Windows 10, Linux) and office automation software, with expert level knowledge in at least one area of specialization.
• Ability to perform troubleshooting and analysis of Microsoft Office 365
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
• Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
• A demonstrated ability to encourage and model positive cross-team partnerships.
• Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
• Audio Video setup and troubleshooting skills.
• Knowledge of printer Maintenance.