L3 DevOps Support engineer

Responsible for planning and executing secure deployments across staging and production environments, managing a wide range of AWS services, and ensuring system reliability through proactive monitoring and incident response. Collaborates closely with InfoSec and development teams to integrate security into CI/CD pipelines, enforce secure coding practices, and develop automated tools for threat detection and vulnerability management. With a strong focus on compliance, operational excellence, and continuous improvement, this role plays a critical part in safeguarding enterprise systems and enabling secure software delivery at scale.

• Plan and execute secure deployments across staging and production environments, ensuring alignment with operational standards.
• Design, implement, and support AWS infrastructure including core services like EC2, EKS, IAM, and CloudFront.
• Integrate and maintain DevSecOps CI/CD pipelines, enabling secure, automated testing, deployment, and operations.
• Collaborate with InfoSec and development teams to implement security requirements, conduct threat reviews, and resolve vulnerabilities.
• Develop and enforce security best practices, including secure coding, compliance with enterprise policies, and use of automated security tools.
• Monitor system health and performance using Datadog, and lead incident response efforts for P1/P2 issues, including RCA and documentation.
• Develop and maintain technical documentation, runbooks, and operational procedures to support ongoing system reliability and knowledge sharing.
• Participate in global operations meetings and scrums to ensure coordination across regions and teams.
• Build and support cyber countermeasure capabilities to detect and prevent advanced threats across enterprise networks.
• Continuously improve security tooling, automation, and training to align with evolving industry standards and practices.
• Attend InfoSec meetings and discuss internally for prioritization and implementation

Required Skills:       

• Deep hands-on experience with AWS infrastructure and services.
• Strong knowledge of container orchestration (e.g., Kubernetes/EKS) and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• Proficiency in monitoring and alerting tools, especially Datadog.
• Experience in deployment automation, CI/CD pipelines, and configuration management.
• Proficiency in scripting languages (e.g., Bash, Python, or PowerShell).
• Solid understanding of InfoSec principles and cloud security best practices.
• Strong troubleshooting and incident management skills.
• Highest level of personal and professional ethics and integrity
• Exceptional communication & selling skills
• A structured thinker with writing, presentation, and problem-solving skills