Description

Responsibilities:

  • Assist with the engineering, configuration, operation and maintenance of secure and scalable internet/intranet hardware and software infrastructure that serve eCommerce, CMS and other Enterprise Scale applications
  • Document installation and configuration standards of applications and software packages implemented in team’s Knowledge Base.
  • Troubleshoot and resolve issues affecting the hardware and software infrastructure.
  • Develop and perform automated controlled deployments of digital assets between development, quality assurance and production environments.
  • Tune web and application server performance in conjunction with Application Performance Management.
  • Plan and complete projects based on high-level requirements with minimal guidance.
  • Perform activities in support of a 24x7 global support model for production environments.
  • Incidental Functions
  • Monitor servers, applications, integrations and websites.
  • Assist with disaster mitigation & recovery implementation.
  • Assist with various projects as may be required to contribute to the efficiency and effectiveness of the work.
  • Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
  • Attend meetings with software developers and business users.


Requirements:

  • Bachelor’s degree or foreign equivalent in related field or equivalent experience.
  • 1+ years IT experience
  • 1+ year experience with Application Servers or similar installation and performance tuning.
  • 1+ year working with web-based architecture and concepts including SSL, Domains, DNS Content delivery networks.
  • 1+ year experience with automation and deployment tools
  • (Ruby, Puppet, Chef, Jenkins, GitHub Actions).
  • 1+ year experience building cloud solutions for application implementation.
  • 1+ year hands on experience working with Kubernetes and container orchestration.
  • Understand concepts of security related tooling (Web Application Firewall, SAST, DAST).
  • Working knowledge of Apache based Webserver, or Nginx.
  • Understanding of DNS, TCP/IP, load balancing and network concepts.
  • Understanding and familiarity with Linux or *nix operating systems.
  • Experience with task automation via scripting.
  • Enterprise Content Management System experience.
  • AWS or other cloud experience
  • Understanding of Infrastructure as Code approaches to infrastructure management
  • Understanding of Container security, management, implementation, and orchestration in a cloud environment
  • Ability to drive innovation across the team and department.
  • Application Performance Management (Dynatrace or similar).
  • Good knowledge of LDAP concepts and experience working with a LDAP Directory.
  • Experience with Agile development and release practices.
  • Excellent written and oral communications skills.
  • Exceptional ability and initiative to learn and research new concepts, ideas, and technologies quickly.
  • Excellent systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills.
  • Ability to work in a team-oriented, collaborative environment.
  • Ability to quickly pick up new tools and technologies.
  • Strong ability to train and teach others.
  • Ability to facilitate meetings and follow up with resulting action items.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Excellent presentation and interpersonal skills.
  • Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
  • Exceptional ability to effectively move forward on tasks even with ambiguous or changing requirements

Education

Any Graduate