Description

Responsibilities

  • Design and develop workflows; build custom applications; develop mechanisms to automate manual processes; platform upgrades; migration to target state platform.
  • Research technical issues using vendor support procedures, web sites, and other troubleshooting methods.
  • Provide appropriate IT associates with technical training, support and secondary documentation for Jira applications.
  • Develop root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates.
  • Establish standards for measuring performance against process requirements.
  • Provide consultation on the use of re-engineering techniques to improve process performance and product quality.
  • Develop metrics that provide data for process management indicators for future improvement opportunities.

Required Skills

  • Good knowledge of DevOps best practices, AWS cloud technology & programming is required.
  • Scripting with at least one of the following languages: Groovy, Python, or Shell.
  • Strong fundamentals on programming to solve problems with at least one of the following languages: Python, Java, C++, C#, Ruby, or Golang.
  • Familiarity with Unix/Linux is required, Windows desired.
  • Good verbal and written communication skills.
  • Willingness and ability to learn new technologies.

Required Experience

  • Experience with Microsoft Windows and Linux administration
  • Working experience in HTML, JavaScript, Groovy script and Python
  • Experience in using/extending REST/API Services and Java scripts.
  • Experience creating Jira templates, custom issues and workflows, custom forms and attributes.
  • Experience with the Jira asset management system.
  • Experience in building dashboards and reports.
  • Jira self-hosted server to Saas cloud migration experience.
  • AWS experience and/or certification(s).

Education Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.


 

Education

Any Graduate