JIRA Administrator

Skills:
 8+ years of experience as JIRA Administrator. 
 Strong experience in JIRA Configuration, Management, Integration, Support, Optimization.
 Strong experience in Agile and KANBAN Development frameworks and Project Management.
 Experience in writing custom JQL (JIRA Query Language).
 Good in communication.
Responsibilities:
Configuration and Management
 Install, configure, and maintain the Jira instance. 
 Manage user accounts, groups, and permissions. 
 Create and manage projects, boards, filters, dashboards, and reports. 
 Configure workflows, issue types, screens, and custom fields. 
 Manage security schemas and issue schemas. 
 Ensure the availability and performance of Jira. 
 Perform system and application administration tasks, including data backups and scheduled jobs. 
 Test new versions of the tools and plug-ins to ensure compatibility. 
Integration and Support
 Integrate Jira with other applications and tools. 
 Provide technical expertise and training to users. 
 Troubleshoot and resolve issues related to Jira. 
 Communicate effectively with stakeholders and users. 
 Monitor system health and performance. 
Best Practices and Optimization:
 Implement and maintain best practices for Jira administration. 
 Identify and lead best practice maintenance activities. 
 Reduce customization, archive data, and perform user and group audits. 
 Research and utilize industry-standard methods and techniques. 
 Establish operational and environmental KPIs and dashboards. 
Specific Skills:
 Familiarity with Agile and Kanban development frameworks and project management. 
 Experience with IT Service Management and Incident & Problem management. 
 Ability to troubleshoot and diagnose complex issues. 
 Experience in writing custom JQL (Jira Query Language)