Java Production Support

 Job Description

Key accountabilities:

• To lead the SRE team in ensuring technical assurance in significant projects, for the delivery of quality technical deliverables, which may involve several teams or technologies.

• To oversee the SRE team to ensure they are involved in every step of the application software development lifecycle , development, testing, and transition into operation.

• Provide coaching and mentoring to the SRE team to improve their skillset, increase knowledge and set the benchmark of quality and precision engineering.

Oversee the implementation of service transition and change and release process changes, ensuring that processes are reviewed and improved with onus on optimisation.

• Draw upon in-depth understanding of the organisation and ability to leverage existing relationships, provide implementation support to the Heads of SRE during the stages of transition to new strategic operating models.

• Knowledge sharing and education of team members to enable them to contribute to backlog items related to infrastructure provisioning, monitoring and best practice

• Evaluate risks and defects, analysing specifications, and customising applications for specific customer needs.

• Across Technology teams promote a culture of service support, identifying new ways of working e.g. out of hours/critical event support and any potential impact this may have on the workforce.

• Continuously review capabilities and roles critical to evolving SRE and quality assurance practices and be responsible for the acquisition, development and maturity of these.

• With a focus on agile methodologies, test automation, test data management, and continuous integration, the SRE Lead will oversee the improvements and enhancements of the delivery and deployment process.

• Responsible for producing and maintaining documentation relating to application design, integration processes, testing procedures, and deployment approach as well as working with teams to create operational run and playbooks.