Java Developer

Established knowledge and experience in writing queries against databases – preferably SQL, DocumentDB (AWS)
Knowledge of REST API and WebAPI
Hands on experience Java, Springboot, Microservices.
Need Oracle PL SQL Skills

Experience in Telecom industry, specific to provisioning flow for HSD, Voice, Video line of business

DUTIES AND RESPONSIBILITIES
· Fallout assignments are assigned to the team and completed within SLA
· Track fallout assignments and adherence to completion by offshore team members
· Lead the efforts in the identification of issues to include tracking and development of solutions to automate repeated process/steps/tasks
· Lead the root cause analysis process for any new issues/ticket patterns identified by the team
· Lead the efforts in identifying resolution steps for individual errors
· Act as the liaison between onshore and offshore resources to ensure practical and technical knowledge is passed throughout the team

BASIC / MINIMUM QUALIFICATIONS
· Bachelor’s degree Engineering, Information Technology, Computer Science or related field, and/or related work experience.
· Minimum five (5) years’ experience in Application/Provisioning Support, Telecommunications, or other related fields

ADDITIONAL JOB QUALIFICATIONS
· Established knowledge and experience in writing queries against databases – preferably SQL, DocumentDB (AWS)
· Knowledge of REST API and WebAPI
· Hands on experience Java, Springboot, Microservices.
· Established knowledge in using ticketing and software tools such as: BMC Remedy, Incident Portal, Jira, Cherwell etc.
· Experience operating as a lead resource to an offshore team of at least 5 other members
· Experience in using/writing queries/dashboards in Splunk
· Experience in Telecom industry, specific to provisioning flow for HSD, Voice, Video line of business
· Highly organized with exceptional attention to detail
· Excellent oral and written communication skills
· Ability to adapt communication style to effectively work with multiple levels within an organization
· Established knowledge of order fulfillment and provisioning flows and systems such as order orchestration, inventory management, and service activation
· Established knowledge and experience using development tools, application frameworks, and testing tools
· Experience with diagramming software, such as Visio
· Additional responsibilities assigned by management