Description

Job Description:
Required Skills:
·        Hands-on experiencing developing IVR leveraging Genesys
·        Cloud CX Architect tool 
·        Design, development, and support experience with Genesys
·        Cloud CX outbound predicative agent and IVR based dialers
·        Experience with implementation and consumption of API/Web
·        Service back-end services (REST, GraphQL, Json)
·        Understanding of authentication methodologies (OAUTH, SAML)
·        Experience with Genesys configuration related to agent desktop scripts, data tables, schedules, etc…
 

Key Skills
Education

Any Graduate

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