Description

Technical Skills:
Proficient in VXML, GDF, and IVR application development.
Experience with Avaya and Genesys platforms.
Familiarity with Cyara for IVR testing and monitoring.
Strong understanding of inbound and outbound call flow design.
Experience with Nuance speech recognition and text-to-speech technologies.

Experience:
Minimum of 4 years of experience in IVR development.
Experience in deploying and maintaining IVR systems in a production environment.
Knowledge of telephony protocols and standards.
 

Key Skills
Education

Any Graduate

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