Description

Key Responsibilities

- Lead Ivanti CMDB Implementation: Oversee the complete lifecycle of Ivanti CMDB implementation, from design to execution, ensuring it aligns with business goals.

- Design CMDB Solution: Define the structure for Configuration Items (CIs), their relationships, attributes, and dependencies based on ITIL best practices.

- Data Governance & Lifecycle: Create data governance policies to ensure CMDB data quality, integrity, and accuracy.

- Integration with ITSM Tools: Integrate Ivanti CMDB with other ITSM tools to automate processes like change management, incident management, and asset management.

- Continuous Improvement: Monitor and optimize the CMDB to enhance its performance and adapt to new business needs.

- Stakeholder Collaboration: Collaborate with IT teams and business units to ensure the CMDB meets organizational requirements.

Skills Required

- Strong experience with Ivanti CMDB and ITIL processes.
- Expertise in configuration management, service management, and data governance.
- Experience with ITSM tool integrations.
- Proficient in PowerShell, SQL, or similar scripting languages.
- Project management skills and experience.

Qualifications

- Minimum of 12 years of IT experience, with at least 8 years in Ivanti ITSM & CMDB solutions

- Bachelor’s degree in IT, Computer Science, or related field.

- ITIL Foundation or higher certification.

- Ivanti CMDB certifications preferred.

- Experience in a leadership role is a plus.

Education

Any Graduate