ITSM Lead

• Lead activities related to IT infrastructure and service management, ensuring compliance with Internal IT controls.

• IT service management and IT risk management audit experience

• Implement Best practices

• Perform IT audit testing with a focus on identifying the adherance to current IT controls.

• suggest new controls to  meet the industry standards

• Develop comprehensive and well-documented audit reports to support findings, conclusions, and issue identification

• Conduct detailed data analysis leveraging existing controls

• Collaborate with other teams to assess and improve data controls, governance frameworks.

• establish a process that can be re-utilized across all departments