IT Technician

• We are seeking a motivated and detail-oriented Power Platform Administrator to manage, optimize, and maintain our organization's Power Platform environment.
• The ideal candidate will have experience with Power Apps, Power Automate, and Power BI, as well as a good understanding of Microsoft SharePoint. You will ensure smooth operation, governance, and security of the platform while supporting end users in building and maintaining solutions.
• Experience in SharePoint administration will be a significant plus as many of our solutions are integrated with SharePoint.
• This role will work closely with business and IT stakeholders to design and develop solutions that enable business capabilities, enhance user experience and productivity.
• The ideal candidate is also well versed in the Content and Collaboration domain.

Essential Job Functions:

• Administer, configure, and monitor Microsoft Power Platform environments, including Power Apps, Power Automate (Flow).
• Maintain and manage environments, solutions, connectors, and data gateways for the Power Platform.
• Implement security policies, user access controls, and role assignments to ensure the integrity of data.
• Perform regular audits of the Power Platform environment to ensure compliance with company policies and data governance standards.
• Managing the Power Platform environment, including design, architecture, availability, performance, monitoring, operational hygiene, and security.
• Troubleshoot and resolve technical issues related to apps, flows, and data integration.
• Provide training and technical support to Power Platform users, including citizen developers.
• Maintain and administer SharePoint Online/On-Premises, focusing on permissions, site management, and integration with Power Platform.
• Integrate Power Platform solutions with SharePoint lists and libraries and manage SharePoint-based workflows where applicable.
• Collaborate with IT and business units to establish governance and best practices for both Power Platform and SharePoint.
• Develop and maintain documentation on configurations, troubleshooting steps, and best practices.
• Job responsibilities also include providing production support activities.

Qualifications:

• 3+ years of experience working with Power Platform (Power Apps, Power Automate, Power BI).
• Strong knowledge of PowerShell, REST API, SharePoint Services, Microsoft Teams, and Power Platform (focus on Power Apps, Power Automate)
• Ability to work effectively under pressure and meet deadlines.
• Experience in SharePoint administration (Online or On-Premises), including site and user management, permissions, and workflows.
• Familiarity with data connectors, APIs, and integration of external data sources with Power Platform solutions.
• Solid knowledge of security, data governance, and compliance within Power Platform and SharePoint environments.
• Problem-solving skills, with the ability to troubleshoot technical issues and provide effective solutions.
• Strong communication skills to work with cross-functional teams and provide training to end users.
• Knowledge of scripting languages (e.g., PowerShell) is a plus.
• Experience with governance tools like Power Platform Center of Excellence (CoE) kit.
• Experience working with Data verse and Dynamics 365.
• Understanding of Microsoft Azure services, including Azure Active Directory and Logic Apps.
• Excellent technical, diagnostic, and troubleshooting skills.
• Excellent verbal and written communication skills.

Education:

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience).
• Power Platform certifications (e.g., PL-900, PL-100, PL-400)