IT Project Manager

• Oversee project and resource management from initiation to closure, managing planning, defining the scope, goals, deliverables, and timing.
• Continuously improve the efficiency and clarity of product development and rollout processes, by engaging, communicating and problem solving with stakeholders across business units, clarifying the scope, timeframe and resources for projects and implementing best practices.

• Organize and facilitate effective and collegial stakeholder meetings, keeping detailed notes, troubleshooting, and communicating action items for follow-up.
• Support project deployments and continuous improvement initiatives working in partnership with units across the company, including operations, tech, marketing, business development, and customer service.
• Analyze business requests to determine how to create successful resolutions. Build strategic business cases with stakeholders.
• Coordinate internal resources and third parties/vendors for execution of projects.
• Communicate consistently and clearly with all project stakeholders, ensuring clarity about the strategy, requirements, timeline, adjustments, and progress.
• Proactively manage risks and competing priorities in a highly fluid and dynamic business environment.

Experience, Skills, Knowledge Requirements

• Bachelor’s Degree in relevant field preferred, though not required.

• 6+ years of experience successfully leading digital projects and product development, with an understanding of agile methodologies.
• Deep expertise in the software development lifecycle and its management.
• Ability to effectively manage an offshore team and their progress, considering a 12-hour time difference.

• Adroit with project management software ( e.g., Jira, Gantt, flow chart tools )
• Ability to quickly pivot on new courses of action, courage to experiment and quickly adapt to new situations in a dynamic business environment.

• A collaborative mindset and the ability to inspire confidence and trust while mobilizing and coordinating project work across the business for maximum success.

• Exceptional verbal, written, and presentation skills.
• Ability to handle multiple projects and be highly organized and efficient with time management