IT Project Administrator

Responsibilities

Scope of work is at enterprise level with typical projects impacting the broader customer base of Johns Hopkins University and Johns Hopkins Medicine and its most mission critical systems.
Projects will include complex, large-scale implementation of IT solutions.
Projects often require interaction with various departments and teams both within and outside of the IT@JH department.
Coordinate and work closely with Project Managers (PM), Relationship Managers (RM), Development Mangers (DM) and pods members in EBS with regards to project estimation, facilitating backlog grooming, scrums, Sprint Planning, Jira and Tempo administration and Maintenance, including progress tracking and reporting.
Create and maintain Sprint schedule to monitor Project progress and status for various project stages.
Assist in the identification and track a list of impediments and work through the resolutions of impediments. Assist EBS management with team and consultant on-boarding.
Develop the scheduling of regular meetings and record\update decisions (e.g. assigned tasks and next steps).
Prepare and provide Project related documentation to internal teams and key stakeholders.
Retrieve necessary Project information (e.g. user/client requirements and relevant case studies).
Assist with Project cost tracking and expenses.
Assist with tracking developed metrics, dashboards and reporting on individual Project/Portfolio performance.
Assist with the creation and build process maps and Process flows and suggest opportunities for automation.
Build automations using MS Power Automate, MS Flows, Jira Automation etc.
Jira / Tempo Administration and Maintenance.
Other duties as assigned.
Technical Qualifications or Specialized Certifications

Proficiency of project management methodologies (e.g., SAFe, Agile, Scrum, Waterfall) and their application within IT application development setting.
Proficiency with facilitating meetings - Backlog grooming, daily scrums, sprint planning and retrospective.
Previous experience implementing process improvement initiatives would be preferred.
Proficiency in following project management and service management tools - Jira, Smartsheet, ServiceNow, Confluence, Excel.
Proficiency in Smartsheet which involves conducting the analysis, design, development, evaluation, testing and implementation of complete Smartsheet solutions for Portfolio, Program & Project Tracking and Resource Management, as well as Process Improvement Management.
Advanced knowledge of Atlassian Jira – configuration, creation of Kanban and Scrum boards based on the needs of different teams, maintaining sprints. Time Management using Tempo Planner; Ability to train and support teams on Jira usage and best practices.

Minimum Qualifications
BS Degree preferably in information systems, business administration, management or project management. Work experience may be substituted for degree where appropriate.
Requires 4 years relevant experience, at least 2 years’ prior Project Management experience with complex / enterprise scale technology Implementations.
Additional experience can be substituted for education. Additional education may be substituted for experience.

Preferred Qualifications

Project Management Professional (PMP) or other equivalent certifications desirable.
Following experience will be a plus: Complex software development projects such as of ERP system implementations, system upgrades, database migrations, web/mobile applications development.