IT Desktop Technical Support

Job Summary:
• Must have a valid driver’s license, car insurance and dependable vehicle.
• Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services.
• Provide laptop and desktop support for Windows devices to include software installations and end user data migrations.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
• Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations.
• Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure.

Top Qualifications:
1. 1 - 3 years of experience in desktop, laptop and smart phones troubleshooting.
2. Experience with Android and Apple IOS support.
3. Must be able to lift up to 70 pounds.

Required Skills:
• Service Desk
• Desktop Support - Remote
• Field Services

Years of Experience: 4-7 Years of Experience



Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.