IT Consultant

Key Responsibilities:

• Provide technical and organizational leadership for IT-related issues during annual budget preparation.
• Recommend future purchasing and technology needs for Town departments.
• Identify cost savings and efficiencies through consolidation of equipment and software (e.g., standardizing platforms across departments).
• Coordinate IT and communication-related support across Town facilities.
• Conduct one-on-one or group training sessions on standard applications, maintenance, and user rights.
• Assist with the procurement and installation of new servers, software, and hardware.
• Develop procedures and documentation for IT processes and disaster recovery.
• Provide consultation via phone, email, or on-site as requested by Town personnel.
• Ensure alignment with Town goals and compliance with CJIS and HIPAA requirements.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or related field, or equivalent experience.

• Experience:
• 5+ years of experience in IT consulting or strategic IT planning.
• Experience with public sector IT systems and compliance (CJIS, HIPAA).
• Familiarity with public safety software (e.g., IMC, CSI Technology CAD) and municipal systems (e.g., Tyler-Munis, ViewPoint Cloud).

• Certifications (preferred):
• ITIL Foundation or Project Management Professional (PMP).
• Microsoft Certified Solutions Expert (MCSE) or equivalent