Description

Key Responsibilities:

  • Provide technical and organizational leadership for IT-related issues during annual budget preparation.
  • Recommend future purchasing and technology needs for Town departments.
  • Identify cost savings and efficiencies through consolidation of equipment and software (e.g., standardizing platforms across departments).
  • Coordinate IT and communication-related support across Town facilities.
  • Conduct one-on-one or group training sessions on standard applications, maintenance, and user rights.
  • Assist with the procurement and installation of new servers, software, and hardware.
  • Develop procedures and documentation for IT processes and disaster recovery.
  • Provide consultation via phone, email, or on-site as requested by Town personnel.
  • Ensure alignment with Town goals and compliance with CJIS and HIPAA requirements.

 

Qualifications:

  • Education: Bachelor’s degree in Information Technology, Business Administration, or related field, or equivalent experience.

 

  • Experience:
  • 5+ years of experience in IT consulting or strategic IT planning.
  • Experience with public sector IT systems and compliance (CJIS, HIPAA).
  • Familiarity with public safety software (e.g., IMC, CSI Technology CAD) and municipal systems (e.g., Tyler-Munis, ViewPoint Cloud).

 

  • Certifications (preferred):
  • ITIL Foundation or Project Management Professional (PMP).
  • Microsoft Certified Solutions Expert (MCSE) or equivalent

Education

Bachelor's degree