IT Automation Engineer

• Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale.
• Design, develop and maintain automation scripts in languages like Python, Bash, Javascript for automating repetitive tasks across platforms and internal systems.
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team.
• Serve as the domain expert on implementation, management, and support of Business technology products and IT applications.
• Integrate and implement best practices and DevOps methodologies in every step of the IT engineering process.
• Implement and manage infrastructure-as-code (IaC) solutions with Terraform to automate the provisioning and management of servers, networks and cloud resources.
• Design, develop, support and manage integrations to internal and external systems as required.
• Conduct research and make recommendations on improvements to systems, tools, and processes.
• Manage technical requirements gathering, technical gap analysis, and contribute to backlog grooming.
• Maintain clear and up-to-date documentation for all automation processes and tools.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• A Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in an IT Automation Engineer or similar role; experience in software development and infrastructure.
• Strong experience working with API’s in Javascript (Node.js), Python or Go.
• Experience creating and maintaining AWS cloud resources and services. Relevant services include Lambda, EC2, S3, CloudWatch, CloudFormation, ECS, RDS, and API Gateway.
• Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc).
• Proficient in creating and developing Infrastructure as Code (IaC) scripts - utilizing industry standard tools like Terraform and/or CloudFormation, and building CI/CD processes and pipelines to enable 1-click and self-managed deployments.
• Progressively related experience in design, development, and implementation of highly scalable, high-volume software systems, applications and major SaaS solutions.
• Experience with containerization tools, including Docker.
• Solid understanding of source code versioning and exposure to Git, GitHub.
• Must be detail oriented, self-organized, be committed to quality and capable of tracking multiple work streams simultaneously.
• Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic.
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
• Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management.

An ideal candidate also has:

• Developed and managed applications in a team environment.
• Experience with Atlassian suite (Jira, Confluence, OpsGenie, StatusPage).
• Experience with Splunk.
• Expertise with Google Workspace and Google Cloud Platform