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IT Associate
Nirvana Enterprises
Tampa, FL, USA
Description
Responsibilities
Troubleshoot a wide range of issues in a Windows 10 and MAC OS domain.
Responsible for a variety of ongoing and new projects, adding technological value to the business process.
Provide a wide array of technical support and software resolution to end users through troubleshooting.
Responsible for researching and recommending new trends in computing equipment.
Process and record call transactions in a call center end-user environment.
Required Skills
Working knowledge of basic PC hardware and software functionality including MS Office and data manipulation in Word and Excel documents.
Proficient in MS Office, Document Management Systems, Email, iPhones, iPads, MacBook, Printers.
Skilled in various applications and able to research error codes.
Understanding of basic networking concepts.
Ability to communicate effectively and concisely, both verbally and in writing.
General familiarity with Mac OS.
Ability to multi-task and maintain good communication is a must.
Team player with a good attitude and the ability to be assertive.
Required Experience
Experience with IT support ticketing systems.
Experience with Mac OS.
Microsoft Windows experience.
Education Requirements
Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.
Key Skills
Windows 10
Mac Os
Education
Any Graduate
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Posted On:
15+ Days Ago
Experience:
5+ years of experience
Openings:
2
Category:
IT Associate
Tenure:
Flexible Position
Apply by cover letter
Cover Letter Text