IT Assistant

What you’ll do & how you’ll make your mark.

Support including but not limited to Tier 2 end-user support and troubleshooting for end-user related issues/requests, user administration, root cause analysis, and VPN end-user support.
Proven abilities in PC configuration and troubleshooting, including desktop operating systems and common applications 
VPN client configuration and troubleshooting. 
Assist with SOX and other required company mandates as requested 
Responsible for executing hardware, application, and software upgrade/patch roll-out plans

Who you are & what you’ll need to succeed.

Must be a graduate of IT or any related filed.
At least one year of relevant experience.
Fresh Graduates are welcome to apply.
Strong desktop operating system and printer configuration, and problem-solving/troubleshooting skills 
Knowledge in current and recent versions of Windows desktop OS and Mac, Microsoft Office, M365, Enterprise level anti-virus solutions, and VPN solutions 
Knowledge in Active Directory and/or OpenLDAP environments, and end-user-related network connectivity.