Responsibilities include:
- Manage enterprise software license agreements ensuring alignment between entitlement and consumption
- Effectively manage software license optimization and serve as a subject matter expert on software licensing models
- Ensure software procurement and deployment processes are meeting project management needs
- Responsible for Software license management functions for all platforms
- Champion software harvesting with adherence to company policies
- Act as a bridge between IT Operations and Delivery and Procurement for all software license needs
- Manage governance meetings and touch points with vendors and other service providers on a regular basis
- Responsible for the daily and long-term strategic management of software and technology-related hardware within the organization (this includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts)
- Assist in forming procurement strategies to optimize technology spend across the organization
- Identify and close gaps in current ITAM (Information Technology Asset Management) processes as we transition and transform our infrastructure
- Develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles
- Responsible for ensuring that the ITAM/CMDB (Configuration Management Database) databases are maintained via day-to-day operations as well as work on continuous improvements and transition
- Ensure business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.
- Work as a key interface between users and procurement for IT HW/SW assets
Requirements and skills:
- Strong working knowledge and understanding of interpreting licensing terms and conditions, licensing models, contracts, and pricing arrangements with major vendors (Oracle, IBM, Microsoft, VMware and RedHat etc.)
- Solid understanding of asset management and discovery tools like ServiceNow SAM Pro, BMC, SCCM, ILMT and BigFix
- Understanding of Service Management and ITIL.
- Solid understanding on ServiceNow reporting and dashboard creation capabilities