IT Administrator

Scope of work: The role requires an in-depth knowledge of the administration, maintenance, and automation within the Atlassian suite: Jira, Jira Service Management, Jira Assets, Confluence, Bitbucket

Main required skills:

Atlassian administration (Jira, JSM, Confluence) - both for Data Center and Cloud
Groovy scripting to automate service requests & business flows
Bitbucket source code management and administration
Redhat/Linux administration
Basic understanding of running and troubleshooting applications within containers
Basic Governance, Risk, and Control experience is a plug

Job Duties:

• Design, implement, and maintain business services and flows in the Atlassian Suite.

This includes:

• Creating and maintaining workflows
• Benefits and limitations of Proforma form fields
• Custom field configurations and impacts
• Setup and troubleshoot automation rules, jobs, listeners, endpoints, etc.
• Provide support to customer teams through Jira requests, document and understand requirements, seek clarification, and follow through with agreed outcomes
• Automate, enhance, and troubleshoot services using Groovy (Scriptrunner application plugin)
• Experience with migration of an on-prem instance to the SaaS cloud offering is a plus

Skills Required

Bitbucket Data Center & Cloud 
Confluence Data Center & Cloud 
Groovy scripting 
Jira Data Center & Cloud 
Jira Service Management (JSM) Data Center & Cloud 
RHEL Administration