Job Duties and Responsibilities:
- Will be responsible for installation, configuration, and maintenance of opensource
- software. The software could include relational databases, web servers, and middleware
- applications that transform data or perform searches.
- Install and configure software tools in a Linux based environment.
- Work with appropriate server teams to accomplish tasks in hosted virtual & physical environments.
- Coordinate with vendors to install, configure, and troubleshoot software that may have been
- customized for the agency.
- Work with subject matter experts to allocate containers for application deployment.
- Install applications in containers and troubleshoot issues.
- Work with agency Services Enterprise Architects to understand and utilize existing IT resources and how they are best applied to implement products.
- Troubleshoot network communication issues including DNS, firewall, and certificate installation.
- Apply patches to software tools to remediate security issues.
- Assist agency business users in operation of installed software including user account provisioning.
- Develop appropriate project documentation in conjunction with team members including Enterprise
- Solution Architecture Assessments (EASA), System Security Plans (SSP), installations plans, etc.
- Prepare recommendations on how to improve use of tools or technologies to better support the
- agency.
- Assist team members, vendors, and others with tasks as needed.
Experience, Skills, Knowledge:
Top Skills
- 8 or more years of experience in the field
- Must have experience with application deployment within containers; specifically, we are looking for verifiable experience with Red Hat OpenShift. Familiarity with Kubernetes. (2+ years)
- Must have experience installing and configuring open-source SQL databases such as Presto DB and PostgreSQL. Experience troubleshooting database connections, performing back-ups, and developing basic queries. (4+ years)
- Experience installing and supporting Apache Kafka. (2+ years)
- Experience with other tools including Elasticsearch, Redis, Kibana, Grafana, and Prometheus. (2+ years, installing and maintaining open source)
- Experience with Apache HTTP server installation and maintenance. (4+ years)
- Experience working efficiently within a Red Hat Linux environment (4+ years)
- Experience in Linux administration, networking, and security (4+ years)
- Experience with application deployment within containers; specifically Red Hat OpenShift.
- Familiarity with Kubernetes. (2+ years)
- Experience with scripting to automate tasks and maintain environments. (4+ years)
- Candidate must have the ability to work independently and as part of a team.
- Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience.
- Collaborate on multiple projects at a given time and experience working with software Vendors is a plus.
- Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change.
- Demonstrates strong customer service awareness and orientation.