Dell/HP Certified Technician for ordering parts through OEM and parts replacement
Strong Microsoft Office skills (Outlook, Word, and Excel)
Strong Microsoft operating System installation and troubleshooting skills
Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
Ability to resolve requests for client Remotely or in-person.
Strong customer service skills and TechZone Support Experience
Ability to Support Events and Retail stores setup
Ability to work on Windows, MAC, IOS and Android environment
Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
Strong written and verbal communication skills
Must be detail oriented and self-motivating
Ability to successfully pass a background security check
Experience including remote control of PCs and video conferencing knowledge
Rotational On-call for executive support
Proficiency in Regional Language
Any Graduate