Information Technology Business Analyst

Objectives of this role:

• Documentation of existing digital product capabilities.
• Creation and maintenance of work instructions and user guides for digital solutions.
• Implementation of a SharePoint communication site to host relevant documentation.
• Management of news and change logs related to the enhanced capabilities of the digital solution.
• Determine and document user requirements for systems in production, to ensure maximum usability.

Responsibilities:

• Partner with team members to develop analyzes and documentation in a collaborative way.
• Author and update internal and external documentation.
• Analyze and communicate system requirements on a continuing basis, and maintain systems processes, including the delivery of status reports.
• Implement and manage the digital solution SharePoint communication site.
• Manage document master list.

Required skills;

• Proven analytical abilities.
• Proficiency in technical writing and processing documentation.
• Exceptional written English language skills.
• Strong working knowledge of relevant Microsoft Office applications, including Word, SharePoint (must) and Visio.

Preferred skills and qualifications:

• Bachelor’s degree (or equivalent) in information technology or computer science.
• Understanding of MES and manufacturing processes.
• Proficiency with SQL Server and basic querying capabilities.