Key Skills: Informatica IICS, Tech Support, Technical Support.
Roles & Responsibilities:
- Provide expert support for Informatica IICS, ensuring optimal performance and reliability.
- Troubleshoot and resolve technical issues related to data integration and ETL processes.
- Collaborate with cross-functional teams to implement best practices and improve system efficiency.
- Assist in the development and maintenance of technical documentation.
- Provide training and support to end-users on IICS functionalities.
Experience Requirement:
- 5 - 8 years of experience in supporting data integration platforms, with a strong focus on Informatica IICS.
- Proven track record in resolving complex ETL-related technical issues.
- Experience in working in production support environments and handling incident management.
- Familiarity with change management processes and root cause analysis techniques.
- Strong communication and problem-solving skills in technical support roles.
Education: Any Graduation