Description

Your key responsibilities

  • Engage and contribute to the Identity & Access Management projects
  • Provide Level 1 and 2 support for the system within agreed service levels.
  • Ability to work independently, adapt quickly, and maintain a positive attitude.
  • At least 1-3 years of Active Directory / Azure Active Directory (Entra) experience
  • Have experience in maintaining & administering Active Directory
  • Ability basic knowledge to solve a variety of common technical issues on Directory Management Solution.
  • Experience managing user, group and roles using directory management products.
  • Experience Directory object / tree management
  • Experienced in AD server migration, deployment, and DC promotion.
  • Good verbal & written communication, technical document writing
  • Good knowledge of basic security concepts and certificate management
  • Experience of using monitoring tools
  • Knowledge of Service Management / ITIL
  • Prior experience working in remote teams on global scale.
  • Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area.
  • Strong communication skills, both verbal and written
  • Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.

 

Skills and attributes for success

  • Hands-on experience on end to end implementation of Identity and Access Management tool.
  • Good understanding of enterprise security controls in Active Directory / Windows environments
  • Understanding of TCP/IP network protocols.
  • Understanding of network security and popular attacks vectors.
  • Exposure to Operation Technology, Cloud technologies (AWS, Entra, O365 services), Active Directory
  • Demonstrable flair for technical writing, including engagement reports, presentations.

 

Work Requirements:

  • Willingness to travel as required
  • Willingness to be on call support engineer and work occasional overtime as required
  • Willingness to work in shifts as require

 

To qualify for the role, you must have

  • Bachelor or master’s degree in related field or equivalent work experience
  • 1-3 years of experience implementing IAM projects (Active Directory and Azure AD) and migration.
  • Strong command on verbal and written English language.
  • Strong interpersonal and presentation skills.

Key Skills
Education

Bachelor or master’s degree

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