Hyland OnBase and BrainWare Developer

Role Description:

The Application Analyst is primarily responsible for supporting the design and build of the Hyland OnBase solution. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans, and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

Essential Functions:

The Application Analyst is the primary support for the Application Lead for the related Epic application. Besides the duties discussed in the Role Description, the Analyst is responsible for the following:

1) Executing Application Design and Build:

Designing and building the related application
Working with Operations to optimize the design of the application s capabilities and workflows
Participating in the unit, application, and integrated testing for system functionality
Building data fields, screens, templates, and user-defined functions, as required
Reviewing the proposed training curriculum
Following build standards and maintaining synchronization between environments in collaboration with the environment team
2) Application Support:

Providing go-live support for users on new applications, including functionality
Providing on-call support for applications through go-live and post-go-live
Representing application in Integrated Area Workgroups
Supporting continuous documentation of system modifications and updates
3) Documentation and Communication:

Maintaining and closing support tickets
Supporting application governance needs, including development of business case for decisions
Maintaining version control of work flows, issues/risks log, and decisions tracker
Supervising basic issues and roadblocks, escalating issues as needed
Communicating with supervisors to determine necessary escalations
Qualifications

Education

Preferred: Bachelor s degree or equivalent years of relevant work experience

Minimum: Associate s degree or three (3) or more years of relevant work experience

Work Experience:

Preferred: Three (3) years relevant experience in a health care setting

Minimum: One (1) year relevant experience

Preference for familiarity with organization's practices for content management

Experience with Health Information Management or Central Billing Office document imaging

Knowledge of ADT/HL7 messages

Server management and administration, experience with Microsoft SQL is preferred.

Experience in OnBase/Epic installation and integration is preferred

Strong communication and interpersonal skills

Demonstrated workflow process analysis and design