- Handle end-to-end HR operations for US employees
- Manage the full employee lifecycle: onboarding, orientation, background checks, documentation, and offboarding
- Onboarding & New Hire Orientation: Facilitate seamless onboarding and orientation for new hires in alignment with US policies
- Payroll Management & Salary Administration: Collaborate with payroll vendors to ensure accurate and timely processing of US payroll
- Invoicing & Vendor Management: Oversee HR-related invoicing, coordinate with external vendors, and manage service-level agreements
- Timesheet Gathering & Management: Collect, verify, and manage timesheets for accurate billing and payroll processing
- Address employee queries and resolve issues related to payroll, benefits, leave policies, and performance
- Administer benefits programs and coordinate with insurance providers
- Maintain accurate employee records in HRIS systems
- Coordinate performance reviews and assist in implementing HR strategies and engagement initiatives
- Support internal audits and provide documentation for legal and compliance needs
- Prepare and maintain HR dashboards and reports for leadership
Required Skills & Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field
- 4-5 years of proven experience in a US HR role, preferably in the staffing or IT services domain
- Solid understanding of US labour laws, HR compliance, and best practices
- Hands-on experience in payroll, vendor management, and timesheet processing
- Excellent verbal and written communication skills
- Proficiency in MS Office and HRIS tools (e.g., ADP, BambooHR, Zoho People, etc.)
- Strong interpersonal skills with the ability to handle sensitive employee issues professionally
- Willingness to work night shifts (US business hours)