GTM Specialist

Business & Technical Qualifications - Must Have

5+ years of experience as a contact center technology specialist working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, NICE, Five9, etc.
Has sales specialist level knowledge of IVR Platforms, Contact Centre business, related infrastructure and processes
AWS Cloud Practitioner Certification preferred
Business Analyst formal training is also preferred
Understands CX solution architecture and integration from a sales specialist / GTM point of view
Has a high degree of curiosity and continuous growth mindset
Takes ownership of the success of the organization personally and holds themselves professionally accountable to their peer’s needs in driving for that success
Analytical and problem-solving skills. Good critical thinking.
Strong communicator. Can clearly articulate business value of the technology, solution description and concepts for an audience
Ability to work with minimal supervision in a dynamic and time-sensitive work environment
Team management experience is a must
Proven ability to articulate the distinct aspects of product offerings 
Strong knowledge and understanding of business needs
Good understanding of the dynamics and critical success factors of the software industry in general and GSICloud based delivery paradigm in particular.
Excellent listening, negotiation and presentation skills
Excellent verbal and written communication skills