Description

Need an individual developer in Java, Spring Boot, and GoLang.

Job Summary:

  • We are looking for highly skilled and motivated Software Engineers with expertise in Java, Go Lang, and MongoDB to join our Operational Excellence team.
  • This role is crucial for ensuring application maintainability, stability, production support, Validations, and addressing requests from L1 and L2 teams.
  • The engineer will play a vital role in troubleshooting, debugging, implementing fixes, and ensuring seamless application operations.

 

Key Responsibilities:

  • Act as the L3 point of contact for incidents / queries raised by customers, L1 and L2 support teams.
  • Analyze and resolve production issues, ensuring timely resolution with minimal impact.
  • Work on L3 Jira stories that cover bug fixes, system behavior clarifications, and data issues.
  • Perform Short-Term Fixes (STF) and Long-Term Fixes (LTF) in coordination with development teams.
  • Conduct data analysis and fixes for production records as needed.
  • Collaborate with developers, testers, and operations teams to improve system reliability and incident response.
  • Acknowledge, investigate, and respond to production support queries from customers, L1 and L2 teams.
  • Maintain logs, create incident documentation, and contribute to knowledge bases and runbooks.

 

Required Skills & Experience:

  • Strong hands-on experience in Java, Go, and MongoDB
  • Proficient in debugging application and service-level issues in production environments.
  • Solid understanding of microservices, web services, and distributed systems.
  • Experience with production/ platform tools (Jira, ServiceNow, Splunk, etc.)
  • Good understanding of CI/CD pipelines and DevOps principles.
  • Strong problem-solving skills and ability to work under pressure in critical situations.
  • Excellent communication and coordination skills to work with cross-functional teams
  • Previous experience in L3 support or Site Reliability Engineering (SRE).
  • Exposure to monitoring and alerting systems.
  • Experience in working in an Agile/Scrum environment.

Education

Any Graduate