Description

Key Responsibilities:
Configure and manage Virtual Network in Genesys PureCloud, establishing core services in the VNET and enabling seamless integration.
Develop scripts to automate the deployment of resource stacks and associated configurations.
Leverage Genesys PureCloud native services to meet technology and resiliency requirements efficiently.
Drive Identity and Access Management (IAM), configuration management, and monitoring strategy for Genesys PureCloud.
Lead the design process for network connectivity to Genesys PureCloud with high reliability.
Extend MLP standard systems management processes into the cloud, including Change, Incident, and Problem Management.
Establish monitoring and management infrastructure for availability and performance management.
Implement data protection options, including HA (High Availability) and BCP (Business Continuity Planning).

Required Qualifications:
BS in Computer Science or related field, or equivalent years of experience.
Strong technical knowledge of Microsoft Genesys PureCloud cloud services.
Agile / Solutions-oriented mindset with a proactive approach.
Experience in installing, configuring, deploying, and maintaining cloud-based servers in enterprise environments.
Proficiency in creating tools, scripts, and automation using PowerShell, hashtag#Python, Ruby, or Bash.
Excellent verbal and written communication skills.
3+ years of experience in architecting and building Genesys PureCloud Cloud solutions

Education

Bachelor's degree