Description

Responsibilities

  • Develop emails, templates, interactive forms, and dynamic content blocks using Content Builder.
  • Build and optimize customer journeys in Journey Builder.
  • Create and manage automations (SQL queries, file transfers, data extracts) in Automation Studio.
  • Develop cloud pages in Web Studio and support REST/SOAP API testing using Postman.
  • Build and test transactional payloads and notification journeys across environments (UAT, STAGE, PROD).
  • Create SMS definition keys and dynamic email templates using HTML/CSS.
  • Guide offshore teams on development, QA, and testing.
  • Serve as the subject matter expert for Salesforce Marketing Cloud (SFMC) and Salesforce Developer Cloud (SFDC).
  • Collaborate with engineering teams and support broader SFMC campaigns and initiatives.

 

Minimum Qualifications

  • Bachelor’s degree or 4+ years of relevant work experience.
  • Proficient in HTML, CSS, and AMPscript coding (without WYSIWYG tools).
  • Deep understanding of SFMC components: data extensions, data designer, subscriber imports, and segmentation.
  • Experience with transactional messaging and automation workflows.
  • Strong SQL skills and ability to interpret and manipulate data effectively.
  • Excellent communication and collaboration skills across teams and time zones.
  • Ability to work independently and manage multiple projects.

 

Preferred Qualifications

  • CCNA or CCNP certifications.
  • Experience with Nokia SR-OS devices and network virtualization.
  • Familiarity with cloud platforms (VMware, OpenStack, AWS, Azure).
  • Knowledge of front-end technologies: JavaScript, React.js, REST, MongoDB, Python, MySQL, Postgres.
  • Experience with UI design and cross-platform development.
  • Strong project management and documentation skills.
  • Understanding of 3G/4G call flows and telecom environments.

 

Education/Certifications

  • Required: Bachelor’s degree or equivalent work experience.
  • Preferred: Relevant certifications in Salesforce, networking, or cloud technologies.

Education

Any Graduate