Front Office Executive

Job Description

Responsibilities:

• Greeting visitors
• Managing security and telecommunications systems
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time
• Managing meeting room availability
• Receiving, sorting, distributing and dispatching daily mail
• Preparing vouchers
• Handling transcription, printing, photocopying and faxing
• Recording and maintaining office expenses
• Handling travel arrangements
• Coordinating internal and external events
• Managing office inventory such as stationery, equipment and furniture
• Overseeing office services like cleaners and maintenance service providers
• Assisting the HR team with recruitment, onboarding and termination processes
• Maintaining safety and hygiene standards of the reception area