Description

  • We are looking for an energetic, inquisitive, and experienced resource for the position of collections Analyst for our finance team in Bangalore.
  • Our ideal candidate would be a motivated problem-solver who can collaborate and communicate effectively with accuracy and has an eye for detail.

Essential Job Functions:

  • Manage collections for client accounts/portfolios and send statement of accounts
  • Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
  • Follow-up with customers on missing remittances and provide details to cash applications team
  • Work with internal as well as external teams to resolve disputes resulting in payment delays
  • Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
  • Work on ad hoc requests from external as well as internal teams
  • Provide back-up for team members in case they are out of office and handle queries related to their portfolios
  • Assist with Collection Forecasting
  • Weekly Collection meeting documentation engaging with other team members

Qualifications:
Minimum Requirements

  • English Language skills are required for written and verbal communications
  • Knowledge of Accounts Receivable, and collections
  • B2B collections experience
  • Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
  • Problem solving, critical thinking skills and adhere to timelines
  • Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
  • Good knowledge of Microsoft Word, Excel, and Outlook
  • Good verbal and written communications skills
  • Excellent organization and time management skills

Additional Desired Skills:

  • Previous experience with Oracle and GetPaid
  • High level understanding of order to cash process
  • Ability to work under tight deadlines
  • Flexible with working in shifts and should be adaptable to changes
  • Should be able to multitask
  • Experience: 1-2 years relevant experience

Education

Any Gradute