- We are looking for an energetic, inquisitive, and experienced resource for the position of collections Analyst for our finance team in Bangalore.
- Our ideal candidate would be a motivated problem-solver who can collaborate and communicate effectively with accuracy and has an eye for detail.
Essential Job Functions:
- Manage collections for client accounts/portfolios and send statement of accounts
- Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
- Follow-up with customers on missing remittances and provide details to cash applications team
- Work with internal as well as external teams to resolve disputes resulting in payment delays
- Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
- Work on ad hoc requests from external as well as internal teams
- Provide back-up for team members in case they are out of office and handle queries related to their portfolios
- Assist with Collection Forecasting
- Weekly Collection meeting documentation engaging with other team members
Qualifications:
Minimum Requirements
- English Language skills are required for written and verbal communications
- Knowledge of Accounts Receivable, and collections
- B2B collections experience
- Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
- Problem solving, critical thinking skills and adhere to timelines
- Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
- Good knowledge of Microsoft Word, Excel, and Outlook
- Good verbal and written communications skills
- Excellent organization and time management skills
Additional Desired Skills:
- Previous experience with Oracle and GetPaid
- High level understanding of order to cash process
- Ability to work under tight deadlines
- Flexible with working in shifts and should be adaptable to changes
- Should be able to multitask
- Experience: 1-2 years relevant experience