Description

Qualifications:

  • BA/BS in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience.
  • Proficiency in analytical, organizational, project management, interpersonal and communication skills (written and oral).
  • Total 8+ Years’ experience required.
  • 5-6 years of experience in leading a team for end user support.
  • Proficiency in building reports related to incidents and service requests and compliance.
  • Ability to perform detail-oriented business and technical analysis to discover, refine, and document the requirements for technically oriented projects.
  • Ability to multi-task and solve problems innovatively.
  • Having knowledge of Service Management.
  • Certification in ITIL Mandatory.

Key Skills
Education

Any Graduate

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