Description

 

 

Key Responsibilities:

  • Lead the design, maintenance, and optimization of enterprise GIS platforms, including ArcMap, ArcFM, ArcGIS Server, and ArcGIS Pro.
  • Develop and execute performance test scripts using LoadRunner in Citrix environments to simulate real-world usage and identify system constraints.
  • Collaborate with cross-functional teams including developers, DBAs, and infrastructure engineers to deliver reliable, high-performing GIS applications.
  • Tune system performance across layers (application, database, server) and troubleshoot complex GIS issues impacting end-user experience.
  • Drive the development of custom GIS solutions and tools to support utility workflows and improve operational efficiency.
  • Analyze performance metrics, system logs, and test results to generate actionable insights and recommendations.
  • Manage upgrades, patches, and enhancements to GIS software and servers, ensuring minimal impact to operations.
  • Mentor junior team members and help establish best practices in system monitoring, testing, and GIS solution delivery.
    Document solutions, testing methodologies, outage recovery plans, and support procedures.
     

Required Qualifications:

  • Bachelor’s degree in Computer Science, GIS, Engineering, or related field.
  • 10+ years of experience in GIS system support and engineering, preferably in utility (electric/gas/water)environments.
  • Deep expertise in ArcFM, ArcGIS Enterprise, ArcMap, and related Esri technologies.
  • Strong hands-on experience with LoadRunner or equivalent performance testing tools.
  • Solid understanding of performance tuning techniques for GIS platforms and databases (SQL Server, Oracle).
  • Proven ability to simulate large user bases, analyze system usage, and create solutions to ensure optimal performance.
  • Proficient in scripting languages such as Python (ArcPy) for automation and testing.
  • Strong communication skills with the ability to convey complex technical topics to stakeholders.
  • Experience working with Agile teams and managing workload with minimal supervision

Key Skills
Education

Bachelor's degree

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