Enterprise Solution Architect

Diverse team of unique individuals who all make an impact. As a Solution Architect – Commercial Systems, you will report directly to the IT Director of Global Engineering Systems. We are seeking a seasoned Solution Architect with deep expertise in CRM, PRM, and CPQ platforms to join our global IT team. This role will lead the architectural design, integration governance, and business process alignment for a modernized commercial technology stack, centered on Salesforce, Tacton CPQ, SAP, and a legacy in-house Java-based QTC platform.

Job Responsibilities
Define and govern the end-to-end solution architecture for CRM (Salesforce), PRM, and CPQ (Tacton) platforms.
Lead the integration design between commercial platforms and core business systems (SAP ERP, legacy QTC).
Partner with business stakeholders to align technology solutions with process improvements and digital transformation goals.
Architect data flows across commercial systems to ensure accuracy, consistency, and real-time availability of customer, partner, and product data.
Collaborate with data and analytics teams to design reporting structures, dashboards, and enable predictive insights using embedded analytics or AI-enabled tools.
Contribute to the evaluation and adoption of AI/ML capabilities within Salesforce or adjacent tools (e.g., predictive lead scoring, recommendation engines, anomaly detection).
Maintain architectural documentation, roadmaps, and technical governance standards for commercial systems