Demonstrates knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal regulations and laws as they pertain to this position.
Expert knowledge of Group Policy, Active Directory Replication, DNS, DHCP, and Organization Unit design best practices.
Expertise with MS Endpoint Manager and hybrid integration with Entra ID.
Hands-on experience packaging and deploying MS 365, OneDrive, and other technologies used to migrate traditional on-premises workloads to the cloud.
Proficiency with MS 365, including Visio for network and application documentation, and PowerPoint for creating presentations and project summaries.
Experience with Windows 10/11 Servicing and management using MS Endpoint Manager and Intune.
Experience delivering endpoint protection, encryption, and cloud policies.
Significant experience managing remote endpoints on and off the corporate LAN. Ability to troubleshoot complex LAN/WAN issues related to connectivity and physical location.
Expertise creating Windows images, OSD Task Sequences, and managing configuration and deployment using tools such as MS Endpoint Manager and Intune.
MS Autopilot, Windows Update for Business experience a plus.
Deep understanding of the Windows registry, permissions, drivers, and software required to build baseline images.
Experience creating deployment test plans, test cases, managing deployment groups, and soliciting feedback from pilot users. General understanding of software development, Agile, CI/CD.
SQL report-writing expertise specific to MS Endpoint Manager reporting a plus.
Ability to deliver stable and high-quality working solutions under deadlines in a fast-paced and dynamic environment.
5+ years’ experience using PowerShell to automate tasks, deploy applications, and write reports.
Strong analytical, troubleshooting, and problem-solving skills.
Minimum of 5 years working with multiple Windows desktop and server Operating Systems.
Effective organizational and time management skills.
Exceptional verbal, written, and interpersonal communication skills.
Ability to organize and prioritize work schedules on a short-term and long-term basis.
Ability to work with little to no supervision while performing duties