End Point Security Operations

Job Description:
• Provide L1 support for SCCM-related incidents and service requests.
• Assist in SCCM client deployment, software distribution, and patch management.
• Monitor SCCM infrastructure health and troubleshoot basic client connectivity issues.
• Support Windows OS imaging and deployment using SCCM task sequences.
• Perform basic SCCM log analysis to identify and resolve issues.
• Assist in maintaining SCCM compliance reports and software inventory.
• Work with Active Directory and Group Policies for device and user management.
• Follow ITIL processes for incident, problem, and change management.
• Escalate complex issues to L2/L3 teams and coordinate for resolution.
• Document technical issues, solutions, and knowledge base articles.

Key Responsibilities:
1. Vulnerability Assessment & Scanning:
o Perform basic vulnerability assessments using tools like Nessus, Qualys, OpenVAS, etc.
o Scan networks, applications, and endpoints for known vulnerabilities.
o Assist in analyzing scan results and categorizing vulnerabilities based on severity.
2. Penetration Testing Support:
o Assist in basic penetration testing activities under senior guidance.
o Identify and document security flaws in web applications, networks, and systems.
o Work on false positive analysis and validation of security findings.
3. Security Monitoring & Compliance:
o Monitor security dashboards and alert systems for potential threats.
o Ensure compliance with industry security standards (ISO 27001, NIST, OWASP, etc.).
o Support the remediation process by coordinating with respective teams.
4. Reporting & Documentation:
o Maintain logs and records of security findings.
o Assist in preparing technical reports and summaries of vulnerabilities.
o Document security recommendations and mitigation steps.
5. Incident Response Support:
o Assist in investigating security incidents and escalating issues to senior teams.
o Support forensic analysis and troubleshooting of security breaches.
6. Collaboration & Learning:
o Work closely with senior security engineers, network, and IT teams.
o Stay updated on emerging security threats, vulnerabilities, and best practices.
o Participate in security awareness sessions and training programs.