- Oversee the preparation, submission, and follow-up of e-bills through various e-billing platforms.
- Ensure compliance with client-specific billing guidelines and promptly address any discrepancies or rejections.
- Liaise with attorneys, clients, and internal departments to resolve billing issues.
- Manage the entire e-billing cycle, including invoice generation, review, and distribution.
- Maintain accurate billing records and ensure timely invoicing to clients.
- Supervise the billing team to ensure efficiency and adherence to best practices.
- Prepare and analyze billing reports to track the firm’s revenue and billing efficiency.
- Identify trends, potential areas for improvement, and implement solutions to optimize the billing process.
- Serve as the primary point of contact for clients regarding billing inquiries.
- Build and maintain strong client relationships to ensure satisfaction with billing services.
- Provide guidance and training to the e-billing team on e-billing systems and procedures.
- Foster a collaborative and productive work environment, ensuring the team meets deadlines and performance goals.
Experience you will need:
- Proficiency with Elite 3e billing software required.
- Strong understanding of legal billing practices, client guidelines, and compliance requirements.
- Excellent analytical, problem-solving, and organizational skills.
- Exceptional communication skills with the ability to interact effectively with attorneys, clients, and staff.
- Leadership experience with the ability to manage and motivate a team.
- Advanced proficiency in Microsoft Excel and financial reporting tools.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 7 years of billing experience, preferably in a law firm environment.
- Prolonged periods of sitting at a desk and working on a computer