Dynamics 365 CRM & Power Platform Technical Consultant

As a Dynamics 365 CRM Technical Consultant, you will work closely with clients to understand their business processes, gather requirements, and design, configure, and implement tailored Dynamics 365 CE/CRM solutions. You will act as a bridge between business needs and technical execution, ensuring solutions align with industry best practices and drive client success.
 

Requirements
 

• Overall 8+ years of IT experience with 4+ years of experience in Dynamics 365 CE/CRM implementations, with at least 2-3 full-cycle projects (preferably involving Sales, Customer Service, Marketing, or Field Service modules).
   
• Strong understanding of Dynamics 365 CRM architecture, entities, workflows, business rules, and Power Platform (Power Apps, Power Automate).
   
• Ability to map business processes to Dynamics 365 capabilities and propose practical solutions.
   
• Excellent verbal and written communication skills to engage with stakeholders at all levels, including non-technical users.
   
• Strong problem-solving and analytical abilities to identify gaps and design effective solutions.
   
• Logic apps, SSIS, Power Automate, Plugins, CI/CD, working with managed solutions is a must
   
• Certifications: Microsoft certifications such as MB-200, MB-210, MB-230, or PL-200 (preferred but not mandatory).
   

Preferred:
 

• Experience with Agile/Scrum methodologies.
   
• Knowledge of related Microsoft tools (e.g., Power BI, SharePoint, or Azure).
   
• Prior consulting experience with a Microsoft Partner or end-user organization.
   

Work Environment:

• Should be local in Kolkata. 2-3 days onsite in the office required.
   
• Need 4 hours overlap during US PST hours.
   

Desired Skills and Experience

Dynamics 365 CRM & Power Platform Technical Consultant