Dynamics 365 CRM Functional Tester

Job Description:

• Work with the development and test engineering teams to conduct functional testing.
• Author and execute manual Test Scripts
• Analyze and decompose a complicated software system and design a strategy to test this system.
• Communicate QA results, risks and project status to management team as well as other stake holders
• Follow and execute on team-specified criteria for testing stories
• Interact closely with developers offering suggestions and ideas for improving the quality of products
• Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
• Pro-active investigation/verification of defects and continuous improvement of regression tests
• Create QA tasks in Azure ADO and monitor individual burn-downs to ensure completion
• Identify log, track and report bugs to QA management and development team as well as accurately report hours in ADO

Qualification:

• 5+ years of relevant work experience, including development and/or test automation experience ideally in Call center applications
• Understanding of software design and programming in Dynamics 365 CRM / Saleforce CRM/ Other CRM's
• Understanding of QA practices and policies.

Experience with the following types of testing:

• Data validation
• Functional
• Usability
• Integration
• MS Office experience
• Understanding of the SDLC in an agile environment.
• Possess strong organizational and time management skills

Good to have:

• Ability to work independently and self-manage projects
• Azure DevOps