Dynamics 365 CPQ Techno-functional Consultant

Seeking an experienced Dynamics 365 CPQ Techno-functional Consultant with a strong background in Quote-to-Invoice processes and B2B returns in complex enterprise environments. The ideal candidate will have a minimum of 15 years of overall IT experience, including 10+ years in Microsoft Dynamics 365 implementations and 7+ years of experience specifically in Quote-to-Invoice processes. This role requires a strong blend of functional process knowledge and technical solution delivery across the B2B sales and service domain, with a preference for candidates having industry-specific experience in distribution, manufacturing, or high-tech sectors.
  Key Responsibilities
• Lead and support end-to-end Dynamics 365 CPQ and Quote-to-Invoice implementations.
• Conduct business process analysis, requirements gathering, and solution design for quoting, pricing, invoicing, and returns management.
• Collaborate with business and technical stakeholders to define solution architecture, business rules, and workflows.
• Configure and support Dynamics 365 modules, including:

 - CPQ (Configure, Price, Quote)
 - Sales and Invoicing
 - B2B Returns and Service Management

• Define and execute test plans including unit testing, SIT, and UAT.
• Support integrations with ERP, CRM, and external pricing engines.
• Develop functional designs and collaborate with developers for customizations, plugins, and Power Platform extensions.
• Work closely with global teams to deliver scalable solutions across regions.
• Provide training, solution documentation, and post-go-live support to end-users and business teams.
  Required Qualifications:
• 15+ years of IT experience with significant exposure to enterprise sales and finance processes.
• 10+ years of experience in Microsoft Dynamics 365 implementations.
• 7+ years of experience in Quote-to-Invoice processes, including pricing, invoicing, and returns. • Strong techno-functional knowledge in CPQ and related Dynamics 365 Sales and Finance modules.
• Microsoft Certifications in Dynamics 365 Sales, Finance, or Power Platform.
• Experience integrating CPQ with external ERP or contract management tools.
• Experience configuring product catalogs, pricing rules, approval workflows, and invoicing logic.
• Hands-on experience with Power Platform, Power Automate, and Dynamics 365 plugins.
• Strong analytical, communication, and documentation skills, including BRDs, FSDs, and user guides.
• Experience in testing, training, deployment, and user support activities.
• Ability to troubleshoot and resolve both functional and technical issues.
• Prior experience in manufacturing, distribution, or B2B high-tech sales environments.
• Experience with advanced reporting using Power BI or SSRS