Description

What you’ll do & how you’ll make your mark.

Act as a single point of contact for all aspects of a project’s lifecycle to both internal and client contacts who will be involved in different aspects of the project.
Work independently with clients and partners to understand requirements and to develop both high-level and detailed project plans which will be used to guide the projects to successful outcomes.
Build strong, collaborative long-term working relationships with both internal and client personnel.
Effectively communicates with individuals in varying levels of an organization, including executive management.
Set and continually manage project expectations with team members and other stakeholders.
Delegate tasks and responsibilities to appropriate personnel and third-party partners.
Work with international clients, which will require schedule flexibility in order to interact with clients in different time zones.


Who you are & what you’ll need to succeed.

Bachelor’s degree or equivalent work experience.
2 years of experience in a customer-focused, technical support/services role, or 4 years of experience in a customer-focused, non-technical support/services role.
1 year contract management and negotiation, accounting, and business management practices.
Experience managing projects with both internal and external dependencies.
Ability to communicate clearly, especially in translating technical processes into easily understood information to internal and external clients and stakeholders.
Excellent prioritization, consultative, and analytical skills.
International business experience and foreign language skills a plus.


Why you’ll love us.

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. 
We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally. 
We care about you. We provide an attractive salary that includes a pension scheme, Achievement bonus, Generous holiday allowance and Comprehensive benefits package including Bupa private healthcare, life insurance, and access to AXA health services.
Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!
 

Education

Bachelor’s degree or equivalent