Digital Workplace Senior Consultant

 Job Description

Requirements:

• At least 4 years of prior experience working with Microsoft 365, including Teams, Exchange Online, Office 365, Enterprise Mobility & Security, Conditional Access, and related areas within the Power Platform.
• Minimum 5 years experience with endpoint solutions (Intune).
• Strong command of PowerShell, capable of scripting for administrative and deployment tasks.
• Familiarity with PKI (Public Key Infrastructure) and certificate management.
• Fundamental grasp of enterprise network architectures and security principles.
• Proficient in troubleshooting and resolving issues related to Microsoft technologies.
• Thorough understanding of Active Directory and Azure AD Identity models, with the ability to provide tailored recommendations.
• Experience with essential infrastructure components such as DNS, DHCP, AD, GPO, and Windows Server environments.
• Ability to document high-level solution designs and create detailed documentation.
• Previous involvement in migrations of critical workloads to cloud-based platforms.
• Microsoft and/or relevant vendor certifications.
• Experience and desire to work in a multicultural team and environment.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Good oral and written communication skills in the desired language(s).
• Drive customer communication during critical events.
• Obtain and maintain vendor certifications, including ITIL V4 Foundation or higher certification.
• More than 4 years of relevant experience in a customer/end-user-facing technology support function.
• Minimum of 3-4 years of experience in designing and building M365 solutions.
• Bachelor’s degree in computer science, Information Technology, or related field preferred.
• Solid understanding of cloud computing concepts, architectures, and best practices.