Description

Top 3 must-have -

- Linux systems administration

- Deployment automation ( e.g. Jenkins, ansible)

- Production support in customer-facing online service


 

Qualifications

• Master’s/bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field, and two years of experience in software/systems or related.

• 5+ years overall systems engineering and support experience.

• 1+ year supporting an ecommerce infrastructure.

 

Work experience must have included:

• You have a proven track record in deploying, configuring, and maintaining Linux flavor server systems in the cloud. AWS & Ubuntu preferred.

• Ability to manage and deliver high-priority tickets while communicating status to business stakeholders and end users.

• Systems troubleshooting to resolve performance and functionality issues.

• General network troubleshooting on TCP/IP IPV4 networks.

• Configuring and utilizing monitoring and alerting tools.

• Scripting to automate infrastructure and operational processes. Bash, python, and Ansible are desired technologies.

• Strong problem-solving, analytical, and organizational skills

• Excellent written and verbal communication skills


 

Responsibilities

• Proactively and reactively resolve incidences as escalated from monitoring solutions and end users.

• You are a monitoring guru, constantly scanning the monitoring tools for system issues. Grafana, Prometheus, Sensu and/or Elastic Search are preferred.

• Conduct and automate audits for user accounts, network and systems infrastructure.

• Do software deployments, per documented processes, with no impact to customers. Containers and Jenkins experience is a plus.

• Manage VMs across multiple data centers and AWS to support dev/test and production workloads.

• Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.

• Troubleshoot connectivity problems across network, systems or applications.

• Follow security guidelines, both policy and technical to protect our customers.

• Ability to automate recurring tasks to increase velocity and quality. Ansible is a plus.

 


 

Education

Any Graduate