Description

Responsibilities

In this role, you’ll:

  • Help us inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio.
  • Be an active and authentic participant in the developer community wherever they gather online and offline. For many of those developers, you will be "the face" of Twilio -- the person they ping when they need help. They will feel like VIPs because they know you. And when someone who works at Twilio needs to talk to developers in the APJ developer community, they'll come to you.
  • Attend, plan and speak at in-person and virtual events.
  • Write clear and empathetic content that breaks down the complex into the understandable while telling stories with code, equipping developers with knowledge of tools and techniques.
  • Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
  • Drive projects independently from inception to completion, outlining key milestones and ensuring deadlines are met.
  • Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the APJ region and across the company.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required: 

  • Proficient in writing Python, PHP, Node, C# (.NET), or Java with insights into web frameworks within or across these languages.
  • A love of teaching others, curiosity and excitement about technology.
  • 8 years of experience writing production code, with strong empathy for developers to successfully guide their building process.
  • Experience in cross-functional collaboration with teams like sales, support, product and marketing.
  • Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
  • Skilled in storytelling to highlight developers building on Twilio and inspire others.
  • Experience in public speaking, writing, and/or organizing engaging programs.

Desired:

  • Familiarity with the APJ developer and industry landscape, including local communities, events and programs.
  • Familiarity with project management tools and methodologies.
  • Ability to influence and build effective working relationships across all levels of the organization.
  • Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication.
  • Experience in organizing and running developer events.

Location

This role will be remote, and based in Sydney, Australia.

Education

Any Graduate