Description

  • Responsible for a globally distributed application support team.
  • Instrumental in driving performance and improving production stability.
  • Requirement to be primary face off to CIO’s and senior business stakeholders.
  • Continually improve IT services and ensure team takes a structured and proactive approach to resolving technology problems.
  • Drive Best Practices among the global application teams as well as CTB (release / change management).
  • Ensure compliance with all relevant internal instructions (SOX, circulars) and external regulatory requirements, including the management of operational risk.
  • Participate in the development of and effectively maintain the Incident management process.
  • Involvement in managing an agile development process (from a production perspective and run the bank).
  • Stakeholder management skills with significant background in Financial Services, previous experience supporting applications in Capital Markets, Banking and/or Insurance.
  • 10+ years’ experience supporting applications running in Unix environments and Windows environments, experience working directly with CIO’s and senior business stakeholders
  • 5 years of leadership experience leading large production support globally distributed teams.
  • Agile Software development, and experience in development projects.
  • Familiar with risk-based decision-making and escalation.
  • Previous Technology experience across technologies (Java, .Net, Oracle, Multiple Databases, Middleware).
  • Proficient in MS Office (Excel, Access, and Project) skills

Key Skills
Education

Any Gradute

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