Delivery Manager

Key Responsibilities:
Scrum and Agile Execution:
•    Lead and facilitate all Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospectives across multiple portal teams.
•    Ensure clarity of user stories, acceptance criteria, and sprint goals by closely collaborating with Product Owners, BAs, and Developers.
•    Track sprint progress, remove impediments proactively, and maintain team focus on delivery commitments.
•    Maintain Jira hygiene by ensuring stories, epics, and sub-tasks are updated and closed on time.
Stakeholder Engagement:
•    Act as the primary point of contact for US-based stakeholders, business leads, and IT partners.
•    Regularly communicate sprint status, risks, and dependencies.
•    Present sprint-wise metrics and quarterly reports to internal leadership.
Delivery and Coordination:
•    Coordinate efforts between QA, Development, and Release teams for sprint deployments.
•    Liaise with RMO (Release Management Office) to deliver required artifacts and ensure SharePoint compliance for documentation.
•    Collaborate with AMS (Application Maintenance Services) team for ongoing support, change requests, and issue resolution.
•    Drive alignment between sprint deliverables and program-level goals.
Risk Management:
Ensure no critical escalations from client side through proactive risk identification and mitigation