Description

What You’ll Do

Work within Microsoft Excel and proprietary software. 
Verify accuracy of, compile, and import key client data into Efficient Forms’ proprietary software platform for purposes of calculating WOTC credit and ACA compliance. 
Review data for deficiencies or errors, take corrective actions, and reconcile outputs for accuracy. 
Research and obtain further information for incomplete and/or inaccurate files. 
Handling numerical data accurately and creating spreadsheets. 
Become an expert in Efficient Forms’ WOTC processing and ACA compliance, service offering and technology platform. 
Respond to queries for information and access relevant files. 
Comply with data integrity and security policies. 
Ensure proper use of office equipment and address any malfunctions.

What Experience You Need

High School Diploma or GED 
2 years experience in an office environment

What Could Set You Apart

Preferred customer service experience 
Strong emphasis on collaboration and team building 
Ability to perform multiple tasks at the same time 
Ability to respond quickly to unexpected changes 
Ability to interact in written and oral form with supervisors/management and peers to communicate moderately complex information 
Ability to handle high volume of work and work under deadlines 
Excellent analytical skills, problem solving and decision making abilities 
Excellent interpersonal, oral and written communication skills 
Ability to function independently from supervision to meet workload demand/deadlines on a daily basis. 
Must be self-motivated, able to work with limited supervision, and able to problem solve 
Experienced with Microsoft Office platform and Google Suite

Education

Any Graduate